MCS Services is a service provider specializing in computers made by Apple and associated peripherals. 90 percent of computer problems are related to software rather than hardware and we can assist you in those situations also. We strive to fix the problem rather than fix the symptoms as is so common in the industry. We offer competitive pricing, free initial evaluations in store, and pride ourselves on beating our competitor’s turnaround time.
Partial List of Services Offered:
Operating system installation / repair / upgrade
Data backup / migration / transfer / recovery
One-on-One training / consulting
Network installation / repair Password assistance Custom system configuration Custom FileMaker database programming
Custom PC builds
Remove malware / adware / virus
Securely remove old data
This lists is by no means all inclusive. If you require services not specifically listed, feel free to e-mail our service department or call 865-689-6601 and we will let you know if we can help. All repairs are subject to part availability. “If we can get the parts, we can fix it!”
Standard Labor Rates:
Initial Phone Consultation is FREE
Phone, or Remote Access support is $120.00 per hour
On Site is $175.00 per hour
Machine Time is $60 per hour
Emergency Rates:
Labor ( after normal business hours, on weekends, holidays, etc. )
Phone and Remote Support $200.00 per hour On Site $200.00 per hour Emergency Bench $100.00 in advance (puts unit on the bench next) Emergency Call $100.00 in advance (puts repair next in the onsite schedule)